Our experts start by tagging and inspecting your items – we look for stains, tears, broken buttons, snagged zippers. You can help by telling us (or marking with masking tape) trouble spots and stains. Our stain removal skills are at their highest when we know what caused the problem. And remember, stains only get worse with time so make sure we get to work on it as soon as possible. Even “invisible” stains like 7-Up or champagne will darken as the sugars oxidize.